Guest Reviews
★★★★★ 4.9 of 5 average
Great Beach, Nice Facility, Meh Room
by OFALLON IL
★★★★☆ 4 of 5
Overall Comment
PROs:
- Quick, convenient access to the beach
- Fitness center has lots of equipment/options for a good workout
- Great view of the Gulf from your room
- Wifi access/speed was good
CONs
- The pool is nothing special and very crowded almost all the time. Most of the pool area is taken up by the lazy river.
- The room was "clean" but not very well-maintained, for example:
*The couch/chairs in the living area had visible stains and the rug clearly needed a thorough cleaning.
*We had to call maintenance twice during our 5 day stay -- once because of a leaking toilet (which we noticed at our arrival) and once because a bedframe broke and one of the beds collapsed when a 180lb man sat on the bed. In both instances maintenance arrived within a couple of hours and fixed the issues.
*A couple of the chairs in the dining area were quite wobbly and clearly ready to fall apart at any moment.
NOTE: The duration of our stay took place in early/mid August. As this is past peak season, we did not experience issues finding parking or long wait times at the elevators as I had read in previous reviews. It may also explain some of the "maintenance" issues.
Overall, I'd recommend staying at Phoenix West II, but I'd probably choose a different room than 3005.
Submitted on Oct 11, 2022
Beautiful view!
by Saint Joseph TN
★★★★★ 5 of 5
Overall Comment
Great stay! Would stay there again.
Submitted on Oct 10, 2022
Wonderful Family Vacation Rental
by Springdale AR
★★★★★ 5 of 5
Overall Comment
Great communication! Rental was exactly as pictured. We had a amazing time and would rent again!
Submitted on Oct 10, 2022